©2007-2008 Lee’s Computer Systems. All Rights Reserved. TEL: 01685 371174
Lee’s Computers
“You dream it......we’ll build it”
Number 1 for laptop and computer repairs in Merthyr Tydfil South Wales
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Welcome to our most frequently Asked Questions
Question : How much do you charge for looking at my computer?

Answer : Nothing....not a penny. We have a NO FIX NO FEE policy. If you bring your PC or laptop into us for repair we will look at your Problem and telephone you with the cost of repair....if you decide not to go ahead with the repair you can collect your PC or laptop from us and walk away owing nothing. And that’s a promise from Lee’s Computers.

Question : If I book a call-out are you guaranteed to fix my problem?

Answer : That can only be answered truthfully as a simple “no we cannot”. The reason being that some repairs are so major that it would be impossible to repair it at the clients home. Nine out of ten repairs are dealt with successfully, but we do come across systems that have a serious problem that can only be dealt with at our workshop.

Question : Is your work guaranteed?

Answer : Yes all our repair work is covered for 3 months. Any system that gets repaired by us will be repaired free of labour charges if brought back to us with the same problem within this warranty period. The only repair this warranty does not cover is the operating system, as this can be damaged by the user.

Question : How long will you take to repair my PC?

Answer : It all depends on which part/parts need replacing. Most repairs are available for collection the same day, but there are rare occasions where your system may be with us for 4-5 days depending on the day you bring it into us for repair. For same day repair and collect, systems must be with us before 10AM.

Question : Do you repair systems which are using Windows 98 or 98SE ?

Answer : No we do not. Windows 98 was good for it’s time we agree, but since Microsoft has stopped all support for it we don’t see the point in repairing these systems. We would advise anyone using this operating system to upgrade to an XP or Vista system as a matter of urgency. Telephone us or pop into us for more info.